Waive a scheduling problem

To indicate that a scheduling problem is tolerated, waive the problem. A waiver contains a reason why the problem is tolerated, and a record of when the waiver was created and by whom. For example, a staff member might be able to run two activities simultaneously. If you allocate them to two simultaneous activities, you can waive the resulting double booking problem.

About this task: The scope of an existing waiver covers any subsequent extension of the problem. For example, if a staff member has a maximum hours problem because the total duration of their activities on Mondays is excessive, then allocating them to more Monday activities extends the existing problem. A new problem is not generated. In contrast, new problems are not waived by existing waivers. If the staff member subsequently has too many hours on Tuesdays, a new problem is generated; the waiver for Mondays is not relevant.

A number annotated screenshot that supports instructions about waiving a scheduling problem

Waive a scheduling problem (click the image to expand it)

To waive a problem that is displayed in the Views pane, follow these steps:

  1. If the problem list is not already displayed in the Views pane, click Problems / Waived (see 1, above) in the Status pane.
  2. In the Activity Problems area, select the problems to waive. You can select multiple problems. To waive all problems of a specific type, click the problem type.
  3. In the Actions menu, point at Problems, then click Waive Problems (3).
  4. In the Must provide a reason for waiver window, explain why the problem is tolerated.
  5. Click OK.

To waive a problem that is displayed in the Related Problems window, follow these steps:

  1. To display the Related Problems window for an activity, right-click the activity that has problems that you want to waive, then click View Related Problems.
  2. Select the problems to waive. You can select multiple problems. To waive all problems of a specific type, click the problem type.
  3. Click Waive Problem.
  4. In the Must provide a reason for waiver window, explain why the problem is tolerated.
  5. Click OK.

Result: Enterprise Timetabler creates waivers for the selected problems. The waiver count beside the Problems / Waived button in the Status pane increases.

In the Related Problems window for an activity, the Waived column indicates which problems are waived.

Related reference information

Types of problem



Scientia Ref: 4047. For Enterprise Timetabler 3.14. Copyright © Scientia Ltd. 2018