Grant or deny a resource request

When a user that has request permission to use a resource allocates it to an activity, Enterprise Timetabler generates a request. If you have full permission to use that resource, you can grant or deny the request.

About this task: An activity might have multiple pending requests associated with it. For example, the requester might have allocated a location and a staff member that they have request permission to use. If you click Grant Request or Deny Request, you affect all the pending requests that are associated with the activity.

To find the activity whose pending requests you want to grant or deny, follow these steps:

  1. In the Status pane, click Pending Requests (in) (see 1, below).
  2. In the table in the Activities pane, select the activity.

A screenshot that identifies the Pending Requests (in) button

Display requests pending your approval (click the image to expand it)

To grant the requests that are associated with the activity, follow these steps:

  1. In the Actions menu, point to Requests, then click Grant Request. This action has one of the following outcomes:
    • If the request was generated by a preset requirement, Enterprise Timetabler allocates the resource to the activity.
    • If the request was generated by a flexible requirement, Enterprise Timetabler allocates a suitable resource that you have full permission to use.
  2. In the confirmation window, click OK. The activity's Request Status property is set to Confirmed. The activity's Avoid Deferred Resourcing Constraint problem becomes redundant.

Alternatively, if the request was generated by a flexible requirement, you can allocate a specific resource:

  1. On the Resources tab, click Search within the row that corresponds to the applicable resource type.
  2. Select a resource (see 1, below), then click Accept (2). Enterprise Timetabler allocates that resource. The activity's Avoid Deferred Resourcing Constraint problem about that resource type becomes redundant. If there are no other pending requests associated with the activity, the activity's Request Status property is set to Confirmed.

A number annotated screenshot that supports instructions about selecting a resource then saving its allocation to the activity

Select and allocate a resource (click the image to expand it)

To deny the requests that are associated with the activity, follow these steps:

  1. In the Actions menu, point to Requests, then click Deny Request.
  2. In the Request Deny Text window, enter the reason why the request was denied. Then, click OK.
  3. In the confirmation window, click OK. The activity's Request Status property is set to Denied, and the Request Deny Text property is set to the text that you entered.

Related concepts

Request mode



Scientia Ref: 4047. For Enterprise Timetabler 3.14. Copyright © Scientia Ltd. 2018